Frequently Asked Questions
Everything you need to know about your Pharma Bergen shopping experience.
How long does shipping take for the latest collections?
Standard shipping typically takes 3-5 business days within the country. For international orders, please allow 7-14 business days depending on your location and customs processing.
What is the Pharma Bergen return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
Are your materials sustainably sourced?
At Pharma Bergen, we prioritize ethical manufacturing. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel to reduce our environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.